🔒 Privacy Policy

Last updated: 01.11.2025

At Sunset View Limited (“we”, “our”, “us”), your privacy, safety, and trust are at the heart of everything we do. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or receive our spa and wellness services.

1. Information We Collect

We may collect the following personal data when you contact us, make a booking, or receive a treatment:

• Your full name, contact number, email address, and booking details.

• Health information relevant to your treatment (such as allergies, injuries, or medical conditions).

• Payment details (processed securely via our payment system).

• Communication preferences and feedback.

2. How We Use Your Information

We use your information to:

• Confirm and manage your bookings or appointments.

• Provide safe, personalized, and effective treatments.

• Communicate with you about your appointments, reminders, or follow-ups.

• Maintain records for insurance and legal purposes.

• Send you occasional wellness updates or offers (only with your consent).
  
  

3. Data Protection & Security

Your information is stored securely and treated as strictly confidential.
We comply fully with the UK Data Protection Act 2018 and UK GDPR.
Access to your data is limited only to authorized staff involved in your care.

4. Sharing Your Data

We do not sell, rent, or trade your personal data.
Your information will only be shared when:

• Required by law or insurance regulations, or

• Necessary for secure payment processing through trusted third-party providers.

5. Cookies & Website Data

Our website may use cookies to improve your experience and track basic visitor information.
You can disable cookies at any time through your browser settings.

6. Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you.

• Ask us to correct, update, or delete your data.

• Withdraw consent for marketing at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.

To exercise your rights, please contact us using the details below.

7. Data Retention

We retain client information only for as long as necessary to provide services and comply with insurance, legal, or tax obligations.
After this period, your data will be securely deleted or anonymized.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the revised date above.

9. Contact Us

If you have any questions or concerns about how your data is handled, please contact:

Sunset View Limited
📧 admin@sunsetview-info.uk
📞 07469 179868
📍 London, United Kingdom